DMC World Representatives

World class world coverage from the UK

The DMC World Representatives portfolio by country 



Our DMC -  Rixner International 

Let's start with the size of this amazing country.  With a mainland area of over one million square miles, Argentina is the eighth largest country in the world and the second largest in South America.  The maximum distance from north to south is 2295 miles, which gives Argentina an incredible diversity of climate - sub tropical in the north and sub polar in the south.  There can be few if any greater extremes in any one country in the world than the breathtaking Iguazu Falls in the north and the stunning Ushaia at Tierra del Fuego in the south.

Between these extremes sits the delightful cosmopolitan capital city, Buenos Aires with its temperate climate.  The development of Buenos Aires has been heavily influenced by Europe, particularly France, Italy and Britain and you could be forgiven for thinking that you are on the streets of Paris or Milan as you wander around this bustling city.

But what distinguishes Buenos Aires from its European counterparts are some of the things that have made this city and the country famous around the world.  For meetings and events, Buenos Aires has much to offer.  It's a multicultural city with so much to be passionate about - tango, football, polo, beautiful architecture and superlative Argentinean steak and wine - and also its coffee shops, bookstores and shopping malls, where its attractive and traditional neighborhoods stand out: Recoleta, San Telmo, La Boca, Puerto Madero and Palermo.

To get the very best from Argentina, you need to put yourselves in the hands of the experts and that's exactly what we have with Rixner International our DMC partner here.  Jointly owned by Esther Faus, an Argentinian national and Franz Rixner, who originates from Germany, the company has that perfect blend of local knowledge and international experience.

Indeed, the Rixner International team are perfectly placed to meet all of your needs.   Their background in handling events of all types and sizes puts them at the forefront of DMCs in Argentina and their expertise covers the whole country. 

Apart from their knowledge of the outstanding meeting and conference facilities that you would expect in a capital city like Buenos Aires, Rixner International can advise you on the amazing range of locations for your incentive events.  Take Mendoza for example.  Argentina's 4th largest city is famous for its beautiful vineyards where the world renowned Malbec wine is produced.

How about Iguazu Falls, one of the wonders of the world?  Nothing can quite prepare you for the sight and sound of these amazing waterfalls.  Rixner international invites you to enjoy The Great Adventure, traveling around the tropical jungle, discovering the fabulous fauna with colourful birds that sing to nature, sailing on turbulent waters until arriving at the true heart of the Leap of the Waterfall.  Whether at the top of the falls looking down into the famous “Devil’s Throat” or experiencing the falls from below, three things are guaranteed.  You will be astonished by the sight, you will be deafened by the noise of the water and you will definitely get wet!  It's an experience not to be missed.

There are far too many experiences in Argentina to cover here, so for more information please visit the Rixner International website:

Contact:  Esther Faus

Whatsapp: +549 11 4098 3681

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Our DMC - Elite Travel

Our DMC in Croatia is Elite Travel, who were established in 2001 with the aim of providing a superior travel service to all of their clients and business partners.  As a full service destination management company they provide expert advice and personalised travel planning for the design of tailor-made events, conference & meetings, as well as incentive trips.

Elite Travel are also strong in the FIT and group leisure market, handling accommodation contracting, escorted coach tours, pleasure cruises, transfers & excursions and car hire,  They also deal with special interests such as pilgrimages and adventure travel.  Elite Travel are one of the biggest operators of shore excursions programmes in Croatia for cruise ship passengers, working with a number of the world’s leading cruise companies.

Tours with Elite Travel reveal the stunning Adriatic Coast of Croatia and allow travellers to explore the history, culture, cuisine, nature and adventure with skilled Elite Travel professionals.


The Elite Travel team creates tailor-made events for all of their clients.  A team of skilled professionals are proud to present their know-how in every segment: from finding the best hotels in the region, convenient sites and perfect meeting facilities to suggesting exciting programmes and carefully planned off-site activities. Elite Travel will plan, manage and deliver personalised solutions every time.

The creative Elite Travel staff have considerable experience in organising incentives in Dubrovnik and throughout the Adriatic coast, finding the best locations, the most interesting programmes, inspiring venues and performers, excellent catering services and out of the ordinary activities.  The wonderful Croatian heritage, folklore and legacy are perfect reasons to bring events to this beautiful country. 

Elite Travel will look after all aspects of their clients conference: planning, designing, managing, budgeting and organizing; paying close attention to their needs and assisting them in making choices about the right conference facilities, off-site programmes, ground operations, technical and AV support, as well as the design of promotional materials, booklets, posters and signs.

Innovative and powerful corporate team building events are a speciality of Elite Travel: They will encompass problem solving, outdoor activities, creative thinking, competitive environments, corporate responsibilities, a touch of adventure...and much more. Events can be arranged at sea or on shore and clients expectations are usually surpassed.  From gala dinners to adventure programmes, Elite Travel create events that will live long in the memory.


Elite Travel

Phone number: - +385 20 358 200

Vukovarska 17, 20 000 Dubrovnik      


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Czech Republic


Our DMC - BFF Group   (for Events and Incentive Travel)


BFF Group is a full service PCO, DMC, Event and Trade Show Management company, established in 2000 with offices in The Netherlands and the Czech Republic.  The BFF name and their approach is unique in our experience because in keeping with the 21st century, it really does stand for Best Friends Forever.  That is exactly the sort of relationship the company has with their clients and suppliers.

At BFF Group it's the people that make the difference -  friends among each other in the office – a team of young enthusiastic professionals led by experienced industry veterans, which creates a great mix of that all-important experience, blended with fresh ideas.

With an in-house graphic studio, printing house and art agency, BFF is a one stop shop for all aspects of event management.  But BFF Group is certainly not an "event factory". Each and every event is approached individually with maximum attention to the client’s needs.

And what a wonderful product BFF Group have to offer, with the city of Prague as the mainstay of its business.  The capital of the Czech Republic and its largest city is surely one of Europe's finest.  It oozes history and charm, with magnificent architecture and some of the finest mediaeval buildings in the world (as well as the largest collection of cobbled streets!)

Prague has long been a favourite amongst event organisers and it is easy to see why.  Of course it has the usual range of international hotels, many of whom have outstanding meeting and conference facilities.  But Prague also has some of the most unusual and exciting venues from castles and palaces to deconsecrated churches and even the old water treatment works, where the underground architecture is quite amazing.

Prague is perfectly positioned in central Europe, just one and a half to two hours flying time from most of the major European cities and the airport is only 30 minutes outside the city.  It's also just a short hop to Vienna and Budapest and these three capital cities are a very popular combination amongst visitors to central Europe.  

Prague has many attractions, including Prague Castle and Old Town Square, but one of its most famous is the U Fleku brewey, which was founded in 1499.  Prague has an amazing selection of breweries and prices are very keen.  In fact, the Czech Republic as a whole offers great value for money, which adds to its appeal as an incentive destination.

For more information contact:

Politickych veznu 1531/9,

110 00 Prague,

Czech Republic

Phone: +420 731 655 007

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Our DMC - LSS Finland


Decades of experience in handling cruise ships have made LSS one of the leading tour operators in Finland. The ability to regularly handle hundreds of cruise passengers efficiently and in a very short space of time is a challenge that LSS excels at.   It is the same professionalism and attention to detail that is applied to the meetings, events and tailor-made group travel arrangements they handle throughout Finland.  

Port services

LSS are easily able to handle cruise ships of any size, which is why most of the cruise lines already rely  upon them for their services when visiting Finland.  The LSS office is located in the port district of Helsinki and for cruise vessels visiting the port, their mobile shipside information and customer service office is open for the entire duration of the ship’s call. From the mobile information office guests can  obtain city maps and other material, as well as advice on sights of interest, museums, shops and similar. Pre-booked tours depart from the port, with guests able to take advantage of a number of different tour options.


Tailor-made services for MICE and groups


The Nordic countries and Baltic States form a region where modern urban culture, Europe's last untouched areas of wilderness and the exotic cultures of the indigenous nations blend to form a unique destination.   The LSS tailor-made special interest programmes are an excellent blend of things-to-do in Finland. You can choose a combination from several alternatives, or concentrate on one main interest.



Contact: Kim Long

Phone number:  +358 9 622 6680

Mobile number: +358 40 550 6841






Our DMC -      TBA

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Our DMC - Robert Arrigo & Sons Ltd

including A+DMC Malta for incentives and events


Robert Arrigo & Sons has been in business in the Maltese islands as a partner to tour operators and event organisers for more than 32 years, during which time the company has handled over 1.5 million clients.  That's a very impressive record in this fabulous destination in the Mediterranean which boasts a recorded history dating back over 7000 years.

Malta has been influenced or occupied by numerous different cultures, including the Phoenicians, the Carthaginians, the Romans and the Byzantyines, all of whom left their mark. Subsequent rulers have included the Arabs, the Moors, the Knights of St. John and the French.  The British arrived in 1800 and stayed until 1974 when Malta became a Republic. 


These many and varied influences have left the Maltese islands with an exciting mix of history and culture.  Together with their sheer beauty, the wonderful Mediterranean climate and easy accessibility through good airlinks with the UK and Europe, Malta has become very popular indeed with 21st century 'invaders' for both leisure and business activities.

Apart from offering all ground services on the Maltese Islands, Robert Arrigo & Sons Ltd. now also provide a customized B2B booking portal for Tour Operators and agencies as well as XML connectivity to facilitate the booking process even further.

A+DMC by Robert Arrigo & Sons Ltd. is a recognised and well respected brand name in the MICE market with a reputation for outstanding tailor made  programmes and the perfect organisation of Company Conferences, Meetings and Events.

Malta has a wide choice of deluxe hotels, most with elaborate conference facilities and equipment to cater for groups of any size. The magnificent Mediterranean Conference Centre in Valletta alone can accommodate over 1,000 delegates in a unique setting.

Above all, with A+DMC you will have the peace of mind that you are dealing with professionals who are able to handle any situation without fuss, giving you the logistical support to make any event an unparalleled success.


Accommodation & Conference facilities - The Maltese archipelago offers a wide choice of 4* & 5* hotels which are perfectly adapted to the needs of conference and incentive business.

Activities & Team Building - There are endless possibilities from a range of cultural discoveries, sports and adventures,  team building activities and eco tourism experiences, all of which are expertly curated by the A+DMC team.

Gala Evenings and Restaurants - From a gala dinner in one of the island's oldest palaces or a former hospital of the Knights to a traditional Maltese dinner or a barbecue on the beach, the islands offer a wide variety of choices. 

Additional services - A+DMC will take of all those little extras including VIP airport assistance, Meet and Greet, limousine transfers, photographers and souvenir gifts, as well as suggesting out of the ordinary experiences.


For Malta, Gozo and Comino, Robert Arrigo & Sons, together with A+DMC are your first choice for quality services and outstanding experiences.



Robert Arrigo & Sons Ltd
48, Main Street
St. Julians STJ 08
Email: A+DMC:
Tel: Valerie Mercieca (Director MICE): +356 2328 5142
Email: Robert Arrigo & Sons:
Tel: +356 2328 5000



Our DMC - Pioneer Personalized Holidays

Winners of the National Tourism Award for best tour operator in 2011/12, Pioneer Personalized Holidays are the pick of the bunch in this huge, exciting, vibrant, colourful, noisy country.  Few places in the world assault the senses in the way that India does and we are delighted to be representing one of the best DMCs in India.

Pioneer Travels is long established but still one of the fastest growing comprehensive travel - tour service providers in South India. Based in Cochin in the heart of Kerala, which is rightly known as 'God's Own Country', Pioneer was established as an independent tour operating enterprise in 1992, but the involvement in the field of transportation dates back to the early 1980s.  

The highly enterprising Pioneer Travels team is headed by Mr. P.D. Joseph, a veteran of over three decades of standing in the hospitality industry. It is this hospitality background that makes attention to detail and outstanding customer service the trademarks of the Pioneer Travels service.  Director, Ranju Joseph is the day to day face of the organisation.

Pioneer has its own fleet of vehicles ranging from small cars to luxury coaches with professional chauffeurs who make sure that their clients are happy without any compromise in safety.  What makes Pioneer Travels the one-stop-shop for all travel related arrangements is the state-of-the-art infrastructure in place: a fully networked office with round the clock hotline connectivity.   

Pioneer Travels is ably represented by sub-agents in all major tourist centres across South India and with its own office in Delhi, the company is easily able to handle travel arrangements across the whole country.  But the company's home base in 'God's Own Country' - Kerala, is the perfect place for any first time visitor to India to start their exploration of this amazing country.  Kerala has it all, from some of the best beaches on the Arabian Sea coast to the wonderful network of inland waterways known as the backwaters; from the hill stations and tea plantations to the wildlife and nature reserves.  

A little known fact about Kerala is that it was the most searched for travel term for India on Google in 2012.  A certain Taj Mahal was number 2!  It is a place that the whole world is beginning to discover and there really is no better way than with Pioneer Personalized Holidays.

Pioneer focus on tailor made, highly customised, individual specific tour packages  with leisure, culture, pilgrimage, health or adventure as the main themes.  Pioneer also handle incentive trips and conferences, which are fast becoming very popular in this tiny corner of India. 

Discover India with Pioneer.  You wont regret either decision. 


Pioneer Personalized Holidays



Our DMC - Why Jordan Tours

'Think of Jordan and most people immediately think of Petra.  It's a pretty good place to start, but there is so much to admire about this amazing country.'

More to follow.....

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Our DMC - Holiday Travel Poland  (Congresses & Conferences)

Despite the name, Holiday Travel Poland deals with more than just holidays, since conference and incentive travel forms a big part of the business portfolio.  The Congress Bureau of Holiday Travel Poland offers very professional organisation of meetings and conferences, conventions, training sessions, incentive travel and artistic events, not only in Poland but also in other EU countries and further afield.

The company is able to count numerous organisations among its customers, including Government institutions, economic organisations, scientific and medical associations, social and professional societies, business international corporations, political parties and cultural institutions, associations, corporate firms and other distinguished companies.

The Congress Bureau provides the highest level of service and friendly efficient cooperation combined with a full understanding of customers' needs and priorities.  These are some of the professional capabilities the company brings to client events:

Extensive local knowledge of the destination and unbiased advice from experienced staff
Innovative itineraries, with visually spectacular and emotionally engaging incentive ideas
A strong network of contacts
Outstanding hospitality & service
Product-sourcing services
Bidding expertise & administration

Social programmes for accompanying guests

Technical conference services

Conference materials – bags, badges, posters, programmes etc

Reception hosts, information desks, VIP assistance

Conference website assistance, including hosting and managing on-line registration

Entertainment and cultural events

Translation services and hotels

Holiday Travel Poland has membership of Polish and European trade organisations, which is a guarantee of high professional standards and the observance of business codes of ethics.

Phone number: +48 22 210 06 55


Holiday Travel Office:

Warsaw, Poland​

10 Nowowiejska



Our DMC - Complete Tours

Our DMC in Morocco is a well-established, fully licensed, award-winning * British owned Destination Management Company with many years of travel and service experience.

* Morocco's Best Inbound Golf Tour Operator at the World Golf Awards 2016

Complete Tours is a family run business manned by international staff across its three offices in Agadir, Marrakech and Casablanca.  Owner Lesley Sanchez's decision to take the name Complete Tours is a reflection of the company's services, which includes round the clock support, 365 days a year.

Complete Tours take care of all aspects of tourism from groups to individuals, for business or pleasure and they work with many different tour operators and travel companies from around the world. Be it a trek in the mountains, golf on the fairways, a tailor made itinerary with driver or a chill out stay at the pool, Lesley and her team know all the best places and have all the right contacts.  

The team of specialists have an outstanding knowledge of the country, including some of the best known and most exotic locations in the world. The names Casablanca, Marrakech, Fez, Tangier, Agadir and Rabat conjur up images of mystery and a bygone age. These are all cities with a wonderful history but now with an infrastructure to meet the demands of 21st century travellers as well,

As well as leisure travel, Complete Tours are experts at handling MICE business and have a very good track record with conferences and events. Lesley's son David Sanchez is Sales & Marketing Manager and brings his expertise to the company after a spell in Paris.  

Morocco is fast becoming one of the best conference and incentive destinations in the world and event organisers are invited to contact Complete Tours for assistance with their event.

Whatever your needs are in Morocco, Complete Tours are the company to work with.  They have been doing this successfully for many years and the name says it all.



Complete Tours

Imm. Oumlil,

N°26 Av. Hassan II, 

80000 Agadir

Tel:  +212 5 28 82 34 01



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Romania is a country to be discovered by leisure travellers who are looking for beautiful unspoilt scenery, magnificent  castles, manor houses and fortresses together with vineyards offering some outstanding wines.  It is a country for sports enthusiasts (especially rugby), for hikers and climbers, indeed for anyone who enjoys the great outdoors.  

It's a country for event organisers who are looking for inspiring new locations. The capital Bucharest has the world's 2nd largest public building after the Pentagon. The parliament building is a magnificent structure and a unique event location in a city that is well served by flights from all over Europe.

You can visit Saxon villages where time has stood still and the truly hospitable Romanian people will welcome you into their homes.  One such village is Viscri, where Prince Charles, heir to the British throne has bought and renovated properties.   His interest in rural Romania is helping to protect the unique way of life that has existed for hundreds of years through the promotion of sustainable tourism.

The Prince has said that he was particularly moved by the plight of the remarkable fortified Saxon villages in Transylvania which were built centuries ago by German settlers, who were encouraged to go there to help withstand Tartar and Turkish invasions.

No mention of Transylvania would be complete without reference to its most famous resident, Vlad the Impaler, who was the inspiration for the character created by Bram Stoker in his 1897 novel, 'Dracula.' Bran Castle in Brasov County in the Carpathian mountains is better known as Dracula's castle and was a residence of Queen Marie of Romania from 1920 to 1938. It was opened to the public in 1993 and is now visited by more than half a million people every year.

With the Danube Delta, Europe's second largest and best preserved delta within its borders and the Black Sea coast in the south-east corner, Romania is a country of many contrasts. Above all, Romania is a country full of wonderful surprises at every turn.  Through our DMC partners here we can design perfect experiences that show the most beautiful parts of the country.



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'Beauty has an address - Oman' is part of the Ministry of Tourism's marketing slogan for Oman and who are we to disagree.  It is a country of outstanding natural beauty, with a kaleidoscope of history and adventures.

The country is so rich in history and culture, it's difficult to know where to begin. But the starting point for most will be in the capital Muscat, which is well served by international flights from across the Gulf and throughout the rest of the world. As well as having so much from the past to explore and discover, Muscat is also a very modern city, with a rapidly developing infrastructure that demonstrates how progressive the country is.  

Muscat international airport opened a new runway in December 2014 and the new airport terminal building will be opened in 2017.   The new Oman Convention & Exhibition Centre is set to become an iconic landmark for Muscat and the Sultanate of Oman.  It is surrounded by nature and it overlooks a wadi that is a haven for Oman’s exotic bird life. The Centre is only 10 minutes from the new Muscat International Airport.


Located in its own precinct, this world-class facility is perfectly suited to host international conventions, exhibitions and business events. Amongst its features are a tiered auditorium, seating 3,200 people and more than 22,000 square metres of exhibition space.

Both leisure and business travellers alike will want to visit Muscat's famed Sultan Qaboos Grand Mosque (seen on the left.)  It is one of the largest in the world and can accommodate up to 22,000 devotees at one time.  This spectacular building has the world's largest hand woven carpet and also contains the world's largest chandelier.

Oman’s natural landscape varies dramatically from region to region. In some places, vast sandy deserts give way to immense stretches of rugged mountains, while in other areas the geography changes quickly from dry rocky valleys , known as wadis,  to lush green plains watered by monsoon rains in the south.  Oman also possesses the highest point on the Arabian Peninsula, the spectacular Jebel Shams which is 3300 metres above sea level.

Oman has been one of the Arabian Gulf's best kept secrets until now. We can see that changing very quickly as leisure travellers and event organisers realise that it is a country which has something to appeal to everyone.



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Sri Lanka


Our DMC - Authenticities



Our DMC in Sri Lanka – Authenticities, represents the new wave of tourism in the country, with a brand that is vibrant and has evolved through their careful deliberations on how they could introduce authentic experiences and emotions to their guests.

Their philosophy as seen through their unique tour designs, is one of unearthing concepts that are typically local and truly representative of Sri Lankan culture.  The aim is to provide guests with an opportunity to engage and integrate with typical local folklore. Creating new dimensions in tourism is therefore an integral part of their business ethos and work ethics.


Understanding and practicing simple and basic techniques are essential elements of how Authenticities look at tourism in Sri Lanka.  Their concept revolves around their spirit and passion for the design of tourism experiences which are unique and authentic.  Their strength is in their people who have vast experience in the industry and who have a passion for tourism.

Authenticities believe that service should be personal and unique and is helped by understanding their guests. They invest quality time in considering how they can create lasting values and experiences through the tour programmes they arrange.

They work very closely with the best Chauffeur Guides and National Guide lecturers in Sri Lanka, together with some of the best proven brands in travel & hospitality in the country.  Authenticities are able to specialise in multiple segments such as incentive travel, specialised groups, marathon & sports tourism, high- end FIT's and adventure & nature Tourism.

Typical guests of Authenticities will usually have a desire to experience authentic culture and their primary reason for choosing Sri Lanka as a destination will often be to experience the destination in its original form and nature. So the company focuses upon concepts that allows them to introduce elements of emotion to the holiday experience:

Unique & Authentic experiences
Each element of “emotion” needs to be unique yet authentic, motivating the company to keep on discovering and introducing new experiences. The element of design is key for them and to see through the execution of such experiences.

Discovery & Introspection
Sometimes, self-discovery through one’s own intellect can make a lasting impression. It is what makes mature travellers form their own version of meanings through the discovery of unique culture and lifestyles.

Engaging & Interactive
Their concept is about the ability for their clients to engage and interact with people and communities - understanding the underlying feelings and way of life.

Surprising & Rewarding
The element of surprise is key to the way they design their holidays based upon how they understand the expectations of their clients.


To learn more about Authenticities, please visit



Phone : +94 112 680 999, +94 112 680 888, +94 112 680 666
E-mail :
Post : 380/101, Sarana Road, Colombo 7, Sri Lanka